How to get values from a event parameters and use them in a notification

matthew_hughes
Kilo Sage

I'm trying to setup a notification for when a certain catalogue item is completed. The catalogue item contains a list of business application that a user chooses to update. I've created a business rule that triggers the event:

matthew_hughes_0-1736519664875.png

 

I'm trying to use the following code to find any business applications that had been updated at the same time:

matthew_hughes_1-1736519764045.png

However, what I find is that nothing is being returned in the logs even though a business application has been updated through the catalogue item.

 

My email notification is using the Business Application table:

matthew_hughes_2-1736519970202.png

 

What I'm finding is that the ${u_business_owner} and ${department} fields are not getting updated:

matthew_hughes_3-1736520046347.png

If somebody can advise what I need to do to retrieve the values, that would be great.

 

 

 

16 REPLIES 16

@matthew_hughes 

I believe I have provided answer to your original question.

If my response helped please mark it correct as well so that it benefits future readers.

@matthew_hughes 

Hope you are doing good.

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