How to give Access to description field to only particular group
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02-15-2025 06:16 AM
Hi Team,
We have a requirement to give write access to only particular assignment group of particular knowledge article.
When a record/task is created in kb_feedback_task, currently assigned to user is having write access to description field, requirement is to restrict access to all users except particular assignment group.
Required experts help to fulfill this requirement.
Current OOB ACL
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02-15-2025 06:35 AM
you can add 1 more OR condition to it
existing condition || gs.getUser().isMemberOf('Group ABC');
If you want only users of this group then simply use this in advanced script
answer = gs.getUser().isMemberOf('Group ABC');
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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02-16-2025 10:15 PM
Hope you are doing good.
Did my reply answer your question?
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader