How to give space between Catalog Item Name and Requested For in Portal

sattar3
Tera Contributor

Hello All,

 

How to give space between Catalog Item Name and Requested for in Service Portal

Please check the attached screenshot.

sattar3_0-1720000077877.png

In PDI it is fine and showing gap between Item and Requested for.

sattar3_2-1720000342226.png

Can someone please help me on this.

 

@Ankur Bawiskar @Sid_Takali @Community Alums 

 

Thanks,

Sattar

10 REPLIES 10

Dr Atul G- LNG
Tera Patron
Tera Patron

Might be browser issue, zoom in / out. or in PDI and other instance you are using the standard ticket configuration. 

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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@Dr Atul G- LNG  Thanks for the reply.

It's not a browser issue, i tried by zoom in/ out as well.

Same Widget in both instances. Widget Name: "Standard Ticket Header"

 

Thanks,

Sattar

Pheww...  Sorry mate no idea then @sattar3 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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Robbie
Kilo Patron
Kilo Patron

Hi @sattar3,

 

As a starting point can you check the CSS against the Standard Ticket Header widget.

Review the version of the CSS to check to see if and how's it's changed from the original

To do this, press CTRL and right click with the mouse pointing over the widget itself and select 'Widget in Editor' - this will open up the widget.

Next, check to see if you have the 'Versions' related list at the bottom of the form. If not, configure the form and simply add the Version related list to the form.

Next, go to the first or earlier versions and right click over the version and select 'Compare with current'.

This may shed some light as to what's changed.... the CSS is a good place to start.

 

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Thanks, Robbie