How to GlideRecord to syslog from a scoped application

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Tera Expert

I got the following error when querying a GlideRecord against syslog from a scoped application.

"com.glide.script.fencing.access.ScopeAccessNotGrantedException:read access to syslog not granted"

 

I think I should add a record to the cross-scope-privileges, but I don't know the specific method.

Please tell me how to resolve.

5 REPLIES 5

Please check once ACL and Cache,

Double-check that the "Read" access on the syslog table itself is configured correctly. Sometimes, even if cross-scope privileges are configured, if the target table's ACLs (Access Control Lists) aren't set up correctly, the access might still be restricted.

 

Sometimes, issues might arise due to caching. After making changes to cross-scope privileges, it's a good idea to clear the instance cache and restart any relevant services to ensure that the changes take effect.

 

Or else check once as Sagar Pagar suggested.