How to hide attachment icon of catalog item in service portal

[sumitjumale]

I want to hide attachment icon for specific catalog item in "Service Portal" view.

Note: I am able to hide on normal catalog item view but not in "Service Portal" The code which i have written is working on catalog item view but its not

working on "Service Portal" view even i have used "UI Type = Bothe" in client script.

Please suggest.

Regards,

Sumit

[John Diaz]

Wow, this worked incredibly well. Thank you Anudeep!!

[ashwanikumar]

hi Anudeep, This solution is also hiding the labels (variable names) in Service portal View. Did anyone face this issue while implementing this solution? Thanks, Kumar

[John Diaz]

Yea, actually I noticed that shortly after implementing. I was just so happy to not see the attachment icon, i didn't notice the missing labels right away. I then figured the attachment icon was the lesser of the 2 evils, and undid the changes.

[jwkline1]

I was able to hide just the attachment button with the following in the client controller:

angular.element(angular.element('sp-attachment-button')[0].parentElement).hide();

[Zod]

No better news on this?

There need to be a standard way to just not show the attachment, as attachments do not really make a lot of sense in case of automated request processes (same as any freetext that need manual review) ...

Anyone found an more easy and flexible way to exclude the button on specific catalog items?

Thank you!