How to hide back button in form?

Sadique Kabir
Tera Contributor

Hi All,

How to disable the Back button in Service Now.

Did anyone worked on this. Any help will be greatly appreciated.

Regards,

Sadique

Note:- I have already tried some methods/codes that is available in community but not working.

1 ACCEPTED SOLUTION

Robbie
Kilo Patron
Kilo Patron

Hi @Sadique Kabir,

 

This can be achieved with 2 steps as outlined below, however, I would like to ask what you're trying to achieve by removing this? What happens if someone uses the back button in the browser itself?

 

To answer your question directly however:

- Create below onLoad client script

- Make sure the 'isolate script' column for this script is set to false (Default is set to true to prevent DOM manipulation) - See below.

 

To help others (or for me to help you more directly), please mark this response correct by clicking on Accept as Solution and/or Helpful.

 

Thanks, Robbie

 

Script:

function onLoad() {
    // This hides the back button
	document.getElementsByClassName("btn btn-default icon-chevron-left navbar-btn")[0].style.display="none"; 
}

 

'Isolate script' set to false. (see below)

Screenshot 2024-03-26 at 09.17.04.png

View solution in original post

10 REPLIES 10

Service_RNow
Mega Sage

Hi @Sadique Kabir 

It is possible to disable back button on the form. For that, run the below Client Script:

function onLoad()

{

 

    document.getElementsByClassName("btn btn-default icon-chevron-left navbar-btn")[0].style.display="none";

}

Apply the above script on table.

Now, you can see there is no back button on the form.

RamSingh_0-1711442053440.jpeg

https://docs.servicenow.com/bundle/washingtondc-platform-user-interface/page/administer/navigation-a...

 

Please mark reply as Helpful/Correct, if applicable. Thanks!

Hi @Service_RNow

I tried the above solution provided by you but its not working...

but thank you...

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @Sadique Kabir 

 

I have no solution, but why you want to remove this, it is a good part and enhance user experience. 

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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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Hi @Dr Atul G- LNG ,

Actually I got a requirement in service portal project where browser back button is landing upon list view...
and this back button landing upon self service...
that's why I wanna remove this button...