How to hide comments from Activity log

[Amol Pawar]

Hi All,

I have a requirement where I need to hide a comments field which is of 'Journal Input' type. I have created custom comments fields that will be used by users to add comments to the request form.

So can we hide this comments field highlighted in the screenshot?

Thanks in advance,

Amol.

[Peter Bodelier]

@nowgpt1 This is not going to work, since the screenshot is showing the Portal Widget, and you are talking about the backend.

[Peter Bodelier]

Hi @Amol Pawar,

First... Why would you replace the OOTB comments field, by a custom one?

If you really need to do this... The only way besides customizing the widget itself, is to change your ACL's, so that the OOTB comments field is not readable anymore.

[Amol Pawar]

Hi @Peter Bodelier,

I placed the Comments field at the top earlier but when I added the Activity log, it was not visible at the top. Instead, it was visible in the activity log itself. That's why I needed to create a new custom comments field. Somehow comments field got merged in the 'Activity Log'. 

And I have created one read ACL but still the comments field from activity log is visible.

Any thoughts on this?

Amol.

[Peter Bodelier]

Creating a new ACL, doesn't help.
You will need to go over all ACL's for this field, to make sure none of them allow (or at least not for your use case). If one ACL's gives access it will be visible.