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11 hours ago
Hi,
Does anyone know why I can’t hide the Full Name in the portal and instead show only the First Name and Last Name?
ref_auto_completer=AJAXTableCompleter,ref_ac_columns=first_name;last_name;email;user_name,ref_ac_columns_search=true,ref_ac_display_value=false
This is what I should see according to SN docs
Is it because ref_ac_display_value=false doesn’t work for catalog items, so I can’t see it in the portal, and it only works on forms?
Solved! Go to Solution.
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11 hours ago
Yes, ref_ac_display_value doesn't seem to apply to Catalog Item variables, only table fields for some reason. Your same attributes used as an override on the Assigned to for Problem, looks like this in my instance:
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11 hours ago
the name field holds first + last name and OOTB that's the field which is display=true
Hence you can't avoid this
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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11 hours ago
Yes, ref_ac_display_value doesn't seem to apply to Catalog Item variables, only table fields for some reason. Your same attributes used as an override on the Assigned to for Problem, looks like this in my instance:
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11 hours ago
@Brad Bowman Thanks for the quick reply. I've just tested it, and it works for forms only. Is there any workaround to hide the Full Name column?
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11 hours ago
the name field holds first + last name and OOTB that's the field which is display=true
Hence you can't avoid this
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
