how to hide New button on related list for particular roles

siva58
Tera Contributor

‎11-01-2022 09:20 AM

i need to hide new button on  related list for manager and employee.

 

siva58_0-1667319638129.png

 

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siva58
Tera Contributor
In response to Bert_c1

‎11-01-2022 10:12 AM

@Bert_c1  not working 

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Bert_c1
Kilo Patron

‎11-01-2022 09:44 AM

Reposting the links:

 

https://docs.servicenow.com/bundle/tokyo-it-service-management/page/product/change-management/task/t_CreateNewUIAction.html 

 

https://[your_instance].service-now.com/sys_ui_action_list.do?sysparm_query=name%3DNew%5Elist_action%3Dtrue&sysparm_view=

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Anurag Tripathi
Mega Patron
Mega Patron

‎11-01-2022 10:29 AM

Hi,

I would suggest you don't alter anything in the OOB New button but you override it and create a new one for yourself 

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0686189#:~:text=Complete%20th....

 

Then you can add the condition on this new button as needed to show hide base don roles or fields on the record.

 

To check whether the table is being used as a related list you can use this condition -> RP.isRelatedList()

 

-Anurag
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