How to Hide "Personalized Form" in Detail related list in New Project Workspace

PatriciaA987250
Tera Expert

‎10-05-2024 02:23 AM

I need assistance with configuring the New Project Workspace in ServiceNow. Specifically, when I navigate to New Project Workspace > All Projects > Details tab > Detail related list, and select jump navigation option scroll to more option, I want to hide the "Personalized Form" in every related list.

Can anyone guide me on how to achieve this? Are there specific settings or configurations I need to change to make the "Personalized Form" tab invisible to users? Thank you.

 

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Damian Martinez
Mega Sage

‎10-07-2024 04:40 AM

Hello @PatriciaA987250 
in the case of new project workspace, this is located in ui builder, project workspace experience, open recod Default page, under Resisable panes there is a component  called form, if you click on it, you will see the option, hide more from options, no need to clone this page, it will allow to edit  this property in out of the box.
Let me know if this helps.

PatriciaA987250
Tera Expert
In response to Damian Martinez

‎10-08-2024 09:21 AM

Hi Damian,

Thank you for the feedback.  The option "Hide more form options" will hide the entire "more form options" section. Is there a way to specifically hide just the personalize form while keeping the other forms intact?

 

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Damian Martinez
Mega Sage
In response to PatriciaA987250

‎10-08-2024 10:16 AM

Hello @PatriciaA987250 ,
Please see this article from ServiceNow:
https://docs.servicenow.com/bundle/xanadu-platform-administration/page/administer/form-administratio...

Give it a try, if this does not work, I suggest to open a case with servicenow support to ask how that menu is setup, they usually give you that information, then you can customize it.
I checked UI actions, ux form actions,etc but cannot find it.
Let me know how it goes.
Regards.

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