How to report on number of times the MID server faced issues like going down on invalidated ?

Snehal13
Kilo Sage

How to report on number of times the MID server faced issues like going down on invalidated ?

1 ACCEPTED SOLUTION

Paul Curwen
Giga Sage

Write a Before Business Rule (insert/Amend) to run on table: ecc_agent

 

In the Conditions check for status = Down, as below:

 

Screenshot 2024-10-17 at 14.30.52.png

 

In the Advanced section script, generate an event (using gs.eventQueue) that a Notification fires on and tells you the second a MID goes into the Down state. For example call the event middown and also remember to make an entry in the Event Registry for the new event.

 

If you purely want to report on that then write a report on ecc_agent looking for status = down

***If Correct/Helpful please take time mark as Correct/Helpful. It is much appreciated.***

Regards

Paul

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1 REPLY 1

Paul Curwen
Giga Sage

Write a Before Business Rule (insert/Amend) to run on table: ecc_agent

 

In the Conditions check for status = Down, as below:

 

Screenshot 2024-10-17 at 14.30.52.png

 

In the Advanced section script, generate an event (using gs.eventQueue) that a Notification fires on and tells you the second a MID goes into the Down state. For example call the event middown and also remember to make an entry in the Event Registry for the new event.

 

If you purely want to report on that then write a report on ecc_agent looking for status = down

***If Correct/Helpful please take time mark as Correct/Helpful. It is much appreciated.***

Regards

Paul