How to hide "View all request" dropdown on menu items in Service Portal

[rubesh_u]

I am able to display the count by using out of box menu item script. How to hide the "view all items". I want to directly go to the list page not the dropdown. how to hide that ? I tried removing that part of code but that doesn't work !

This is the code : 

var max = 30;
var t = data;
t.items = [];
t.count = 0;

var currentUserEmail = gs.getUser().getEmail();

// record watchers: listen for changes to this custom table
t.record_watchers = [];
t.record_watchers.push({
  'table': 'x_1097288_hacktaho_hackathon_team',
  'filter': 'external_user_email_idsLIKE' + currentUserEmail
});

// Query hackathon teams where user is involved
var gr = new GlideRecord('x_1097288_hacktaho_hackathon_team');
gr.addQuery('external_user_email_ids', 'CONTAINS', currentUserEmail);
gr.orderByDesc('sys_updated_on');
gr.setLimit(max);
gr.query();

// Add "View All My Teams" link
var link = {};
link.title = gs.getMessage('View all my Hackathon Teams');
link.type = 'link';
link.href = '?id=my_team_requests'; // <-- create a page for this or direct to list view
link.items = [];
t.items.push(link);

while (gr.next()) {
  var a = {};
  a.team_name = gr.getValue('team_name');
  a.hackathon = gr.hackathon.getDisplayValue();
  a.external_users = gr.getValue('external_user_email_ids');

  $sp.getRecordValues(a, gr, 'sys_id,sys_updated_on');
  a.type = 'hackathon_team';
  t.items.push(a);
  t.count++;
}

// Badge count for header
if (t.count == 1)
  data.badgeHint = gs.getMessage('{0} team found', [''+t.count]);
else
  data.badgeHint = gs.getMessage('{0} teams found', [''+t.count]);

[Ankur Bawiskar]

@rubesh_u 

if there are more records to show it won't be a good UI experience to show all the records.

Did you inform customer about this?

If my response helped please mark it correct and close the thread so that it benefits future readers.

[rubesh_u]

@Ankur Bawiskar 
We don't need to show all records just like a normal menu
1. Show count.

2. When clicking directly goes to tickets list page.

[Ankur Bawiskar]

@rubesh_u 

which portal is this?

esc or sp?

[rubesh_u]

It is a custom Service Portal.

[Ankur Bawiskar]

@rubesh_u 

check this

Replicating adding a scripted list menu item in Employee Center 

If my response helped please mark it correct and close the thread so that it benefits future readers.