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How to hide the collaborate contextual menu from the slide bar in service operation workspace.

reena9
Tera Contributor

reena9_0-1780299086755.png

 

1 ACCEPTED SOLUTION

Ankur Bawiskar
Tera Patron

@reena9 

Steps

1) go to this URL and ensure you are in correct application scope when you edit

https://instanceName.service-now.com/sys_ux_screen_type.do?sys_id=4367156343b62110361dff53e9b8f2de

2) in related list mark Active=false

55.png

before

56.png

After

57.png

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader

View solution in original post

6 REPLIES 6

Sarthak Kashyap
Mega Sage

Hi @reena9 ,

 

Can you please share the exact navigation for give screenshot so it will easy to find

 

Thanks and Regards,

Sarthak

Ankur Bawiskar
Tera Patron

@reena9 

Steps

1) go to this URL and ensure you are in correct application scope when you edit

https://instanceName.service-now.com/sys_ux_screen_type.do?sys_id=4367156343b62110361dff53e9b8f2de

2) in related list mark Active=false

55.png

before

56.png

After

57.png

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader

Thanks  @Ankur Bawiskar   it is working 

Hi @Ankur Bawiskar 

I want to hide this menu only in request item , catalog task , but it hides in all tables