How to identify "App id" in ServiceNow Store page

Daichi Ishikawa
Giga Sage

Hi, all!

I'm conducting an impact assessment for installing a new store application.


I'm trying to identify the target store app based on the "App ID" displayed in the store app's dependencies, but the "App ID" is not visible on the ServiceNow Store page, making it difficult to determine if it's the correct application.

 

Any ideas how to solve this? Or is there a way to check the App ID on the ServiceNow Store page??

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I can see "App id" in Application manager on an ServiceNow instance.

DaichiIshikawa_0-1720540844648.png

 

 

But I cannot see "App id" in ServiceNow Store page...

DaichiIshikawa_0-1720541090560.png

 

 

 

 

 

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Any help would be greatly appreciated!!

Thank you!!

 

 

1 ACCEPTED SOLUTION

Yashsvi
Kilo Sage

Hi @Daichi Ishikawa,

To find the App ID for an application on the ServiceNow Store page, you can follow these steps:

  1. Search for the Application: Use the search functionality on the ServiceNow Store to locate the application you are interested in.

  2. Open Application Details: Click on the application title to open its details page.

  3. Check Documentation or Details: On the application's details page, look for sections like "Documentation," "Details," or "Overview." Sometimes, the App ID might be listed here.

  4. Contact Vendor Support: If you still can't find the App ID listed publicly, consider reaching out to the vendor or developer of the application directly. They should be able to provide you with the specific App ID you need for your impact assessment.

  5. Inspect Dependencies: If you have already identified dependencies that list an App ID, you can cross-reference this with the application details on the store. Ensure that the dependencies listed match the application you are investigating.

If the App ID is not publicly visible on the ServiceNow Store page, contacting the vendor or developer is likely your best course of action to obtain this specific identifier.

 

Thank you, please make helpful if you accept the solution.

View solution in original post

4 REPLIES 4

Yashsvi
Kilo Sage

Hi @Daichi Ishikawa,

To find the App ID for an application on the ServiceNow Store page, you can follow these steps:

  1. Search for the Application: Use the search functionality on the ServiceNow Store to locate the application you are interested in.

  2. Open Application Details: Click on the application title to open its details page.

  3. Check Documentation or Details: On the application's details page, look for sections like "Documentation," "Details," or "Overview." Sometimes, the App ID might be listed here.

  4. Contact Vendor Support: If you still can't find the App ID listed publicly, consider reaching out to the vendor or developer of the application directly. They should be able to provide you with the specific App ID you need for your impact assessment.

  5. Inspect Dependencies: If you have already identified dependencies that list an App ID, you can cross-reference this with the application details on the store. Ensure that the dependencies listed match the application you are investigating.

If the App ID is not publicly visible on the ServiceNow Store page, contacting the vendor or developer is likely your best course of action to obtain this specific identifier.

 

Thank you, please make helpful if you accept the solution.

@Yashsvi 

Thank you for your quick reply!

As you said, I contacted vendor support and got answer there is no App id in store page.

Bert_c1
Kilo Patron

Login using an 'admin' account and view records in the 'sys_store_app', the "Scope" value is shown.

 

Screenshot 2024-07-09 115946.png

Good luck.

@Bert_c1 

Thank you for your reply! sys_store_app is useful after installation!!