How to increase "select lookup box" type limitations?

[Community Alums]

Hi,

In one of my catalog items variable, I am using a type "Select Lookup Box", which is referring to user table [Based on requirement.]. 

I have 50k+ active users record but select lookup box type is only allowing 10k choices in it as per the below screen shot. 

Please suggest me how can I increase the limitation on this variable?

[Jaspal Singh]

Yes Ganesh got your point. Looked for certain properties but could not find anything that sets the limit.

Also, what I feel is it is OOB configuration as the message itself recommends using reference as it may have performance impact incase if the select box has more than 10k records which is in your case.

Suggest you to check with HI once as even if there is a property controlling altering it may have some impact which we may not be aware of.

If you get some information on the same kindly cascade it here on the community so as to assist future readers.

[Indrajit]

Hey Ganesh,

refer below thread might help you,

https://docs.servicenow.com/bundle/jakarta-servicenow-platform/page/administer/field-administration/...

https://community.servicenow.com/community?id=community_question&sys_id=c71ccf25db9cdbc01dcaf3231f96...

kindly mark Correct and helpful if applicable.

Regards,

Indrajit.

[Community Alums]

Hello,

The problem here is I need to search the user by using name only, I can't search with a email Id. One more thing, only name is going to display in the variable not email ID. 

I wanted to display name as well as email ID in the variable. 

Hope you got my point where I stuck.