How to increase the range for the Quantity field in SC Catalog Item Widget

[Shubham_1120131]

Hello Everyone, 

I am working on developing a Service catalog. For my use case I want to give the user the ability to place an order for more than 10 quantity. How can I increase the for this to over 100. Also, is it possible for me to display the value that are available for the equipment from the sc_cat_item table and only let the user to make order in the range that are available from the Quantity Available (a custom field created by me) field in sc_cat_item. 

I have attached the image for the quantity field for which I am trying to increase or take the retrieve from sc_cat_item table. 

I appreciate anyone taking their valuable time for answer my question. 


Thank You 

Best Regards, 

Shubham Mishra  

[Robbie · Accepted solution]

Hi @Shubham_1120131,

This is easily configured as set out by the following SN Docs steps. Check the below link, however just in case links break and others in the community, a brief overview and outline:

• Navigate to All > System Definition > Choice Lists.
• Search for the table sc_cart_item and the element quantity.
  The existing quantity choices appear.
• Add quantity choices, modeling them after the existing ones.

• To reduce the quantities available for catalog items, delete the relevant quantity records. For example, to reduce the quantity range to 1-3, delete the records for 4 and 5.

  To restrict the roles allowed to change quantities, edit the List of roles (comma-separated) that can use the quantity selector in the shopping cart (glide.sc.allow.quantity) service catalog property. For example, you can limit this ability to the admin and catalog_admin roles.

To help others (or for me to help you more directly), please mark this response correct by clicking on Accept as Solution and/or Kudos.

Thanks, Robbie

https://docs.servicenow.com/bundle/washingtondc-servicenow-platform/page/product/service-catalog-man...

[Dnyaneshwaree]

Hello @Shubham_1120131 ,

Please refer below articles:
https://docs.servicenow.com/bundle/washingtondc-servicenow-platform/page/product/service-catalog-man...
https://www.servicenow.com/community/itsm-articles/sc-order-guide-widget-with-quantity-customization...
https://www.servicenow.com/community/itsm-forum/where-to-increase-quantity-size-in-service-portal/m-...
https://www.servicenow.com/community/developer-articles/resize-text-using-css-on-the-portal/ta-p/232...

If my solution helps you any way then mark it as accepted and helpful.

Thank You!!