How to link to a specific catalog on service portal

PranavSuj96 · ‎06-28-2019

Hi all,

My client has 3 different service catalogs. On the portal I have created 3 link buttons. I want each link to go to a specific catalog and not the general service catalog page which displays all catalogs automatically.

Where can I find the link for each individual service catalog so that I can provide a value to the 'link' field on the link button widget?

Thanks,

Pranav

Oleg · ‎06-28-2019

You need just add catalog_id=<SysIdOfCaralog> to the URLs, which you use for the link buttons. If you use Type=Page for the buttons then you need to change that to Type=URL.

For example if you use currently the button of Icon Link widget and you use Type=Page and Page=sc_category, then you can change the options of the button to Type=URL and to specify ?id=sc_category&catalog_id=<SysIdOfCaralog> as the URL.

View solution in original post

DirkRedeker · ‎06-28-2019

Hi Starting with Madrid, you can assign several service catalogs to one portal using the related list in the portal config record. There is a new widget which allows end users to select the catalog. Then you can use OOB functions without your three custom buttons... Hope this helps. BR Dirk

PranavSuj96 · ‎06-28-2019

Hey Dirk,

That's what I initially had, the client wants 4 links. 1 icon link which links to the page you mentioned and they can filter by catalog. AND 3 more buttons which will lead only to the specific catalog.

Is there a way to do this?

PranavSuj96 · ‎06-28-2019

Sorry what is the widget called?

DirkRedeker · ‎06-28-2019

I am not at a pc this moment... Typing on my mobile... So I cannot access the portal editor now.. Sorry. But. You can find out about that widget, when opening a portal in Madrid, having several catalogs attached. I guess, you can investigate in the widgets logic, to find out, how the widget directs the user to a specific catalog. Does that help? BR Dirk