How to load submit catalog item response RITM Number to flow variables

[AnilM99]

Hi team,

How to load submit catalog item response RITM Number to Sub-flow variables

RITM Created successfully but i want to load RITM number to sub-flow variables

Thanks,

Anil!

[Shubham_Jain]

@AnilM99  Try this out if it works for you...

• Trigger: Service Catalog > Catalog Item Requested
• Action: Lookup Record (Get RITM based on sys_id)
• Action: Set Flow Variables (Set ritm_number to the RITM number)
• Action: Use the ritm_number in your desired flow logic (e.g., send notification, log it, or update a record).

Hit the "Helpful" if it helps anyway.