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How to log error when If Statement evaluates as false in flow

EricG2
Tera Expert

I'm running into an issue when designing flows.

My company has 4 entities that are domain separated.

So when we write our flows, we are typically using subflows to handle things like Approvals and IntegrationHub actions.

 

So i'd like to be able to update the outputs and indicate that "NO IF statements" ran.

 

Example

EricG2_0-1760626517605.png

EricG2_2-1760626627201.png

EricG2_4-1760626660849.png

 

 

This way if this happen in production (which i've seen) then we failover to plan B assignments.

How can  i check that Step 1, 17 and 33 did evaluate as False?

 

I've not seen a way to check IF condition steps.

2 REPLIES 2

kaushal_snow
Mega Sage

@EricG2 ,

 

To log an error when an If statement evaluates as false in ServiceNow Flow Designer, you can utilize the Log Message action to record custom messages indicating that specific conditions were not met. This approach allows you to monitor and troubleshoot flow executions effectively. Additionally, consider implementing an Error Condition within your actions to handle scenarios where expected conditions are not satisfied, enabling better error management and response..........For more advanced logging and error handling, explore the Flow Error Handler feature, which enables flows to catch errors and automate identification and resolution of issues using a section that runs when an error occurs.......

 

If you found my response helpful, please mark it as ‘Accept as Solution’ and ‘Helpful’. This helps other community members find the right answer more easily and supports the community.

 

Thanks and Regards,
Kaushal Kumar Jha - ServiceNow Consultant - Lets connect on Linkedin: https://www.linkedin.com/in/kaushalkrjha/

So, there is no OOB methodology?