How to make a Catalog Item visible in ESS Portal?

[dasbiswa]

How to make a Catalog Item visible in ESS Portal?

[Chuck Tomasi]

Hi,

Add the catalog item to a category and ensure the category is available in the catalog and you should be set.

Service Catalog Categories - ServiceNow Wiki

[davidsorf]

If you want Catalog Item visible on ESS portal, you have to choose which Catalog and Category it belong to and then make it active.

You can also specify for whom it is available in tabs:

[RBT]

My issue got resolved when I added the catalog item into a catalog and then into a category. But not sure why I'm not seeing the "Available For" and "Not Available For" tabs shown in the second screenshot while editing the catalog item. I'm using UI16 on a Jakarta instance.

[Prasun · Accepted solution]

Hi Biswa,

Go to UI Page of the ess portal where you want to make it visible. Click on the Edit page -> Add Content and bring that category where you want to make it visible.

You can drag and drop. Refer to the below snap.