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how to make a label hyperlink in servicenow

Sachin G K1
Kilo Sage

Hi Team,

I have a variable of type label "click here view..." as you can see below. I want to make 'here' as link. So that it links to "www.google.com". Please suggest.

find_real_file.png

Note: I don't have Variable type- Rich text label in my client instance.

Thanks in Advance,

Sachin

1 ACCEPTED SOLUTION

Hi,

Which version you are using? Is it before Paris? if yes, you have to simply create a UI Macro (Platform View) & a Widget (Portal View) to complete your requirement.

Refer old thread - how to make hyperlink in catalog item variable

For Paris or later versions, you have "Rich Text Label" variable that can display a link.

 

Kindly mark correct & helpful based on impact. It will be helpful for future readers.

Thanks,

Sagar Pagar

The world works with ServiceNow

View solution in original post

11 REPLIES 11

Sai Kumar B
Mega Sage
Mega Sage

@Sachin G K  Instead of' label' try the 'Rich tex label' variable you can embed URL in the text

find_real_file.png

 

Hi sai,

Variable type- Rich text label, is not showing for me.

Sagar Pagar
Tera Patron

Hi,

I would suggest to use the Rich Text Label variable type for this.

 

Thanks,

Sagar Pagar

The world works with ServiceNow

Hi sagar,

Variable type- Rich text label, is not showing for me.