how to make a label hyperlink in servicenow

Sachin G K1 · ‎07-01-2022

Hi Team,

I have a variable of type label "click here view..." as you can see below. I want to make 'here' as link. So that it links to "www.google.com". Please suggest.

Note: I don't have Variable type- Rich text label in my client instance.

Thanks in Advance,

Sachin

Sagar Pagar · ‎07-03-2022

Hi,

Which version you are using? Is it before Paris? if yes, you have to simply create a UI Macro (Platform View) & a Widget (Portal View) to complete your requirement.

Refer old thread - how to make hyperlink in catalog item variable

For Paris or later versions, you have "Rich Text Label" variable that can display a link.

Kindly mark correct & helpful based on impact. It will be helpful for future readers.

Thanks,

Sagar Pagar

The world works with ServiceNow

View solution in original post

Kartik Sethi · ‎07-03-2022

Hi @Sachin G K

You can create a simple Macro and Widget which can be used in a variable of type:

Macro
Macro with Label

Another workaround is to have a read-only HTML variable with a Default HTML value provided under the Default Value form section of the variable. The only issue with this workaround is that you will have a label.

Result:

Configuration:

Please mark my answer as correct if this solves your issues!

If it helped you in any way then please mark helpful!

Thanks and regards,

Kartik

Ankur Bawiskar · ‎07-03-2022

@Sachin G K

Since you mentioned your version as San Diego in your question; Rich Text label should be there.

Please use that and you won't require any widget/UI macro and scripting

Regards
Ankur

Regards,
Ankur
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