How to make a url in an inbound email action a clickable link

[Mark_Bailey]

I have a custom task type. I created an inbound email action that allows this task type to be created via email. Everything that comes from the email is logged in the activity log and description as desired. One thing on the email is a URL. I want the url to be a clickable link from the description field. Instead it is a just a sting.

 How can I make the url a live link?

[Mike Moody · Accepted solution]

Hi Mark,

The Description field is likely a String field, which would mean that it will not render a clickable URL. That would require a field type that supports HTML. You have a couple of options, that I can think of:

1. Create a new field on the target table as type URL and parse the URL out of the inbound email to set that value in this new field. It will be clickable by default.

2. Programmatically encapsulate the URL in an HTML anchor tag and save the results into either the Work Notes field, which will render it as a link in the Comments/Activity log, or in a new HTML type field on the target table. https://www.w3schools.com/tags/tag_a.asp 

Regards,

Mike

[Community Alums]

Convert you notification to  HTML template and use the following tag

<a href="https://www.test.com">Name of Link you want to show</a>