how to make article template only available for specific knowledge base?

Nawal Kishor S2 · ‎02-27-2025

Hi Experts,

Can we make a article template only for the specific knowledge base, I have added the article template under knowledge base but it also allow me to select from other knowledge bases when i'm try to create new article.

Please let me know if there is anything about this.

Thanks !!!!

Dr Atul G- LNG · ‎02-27-2025

Hi @Nawal Kishor S2

https://www.servicenow.com/community/knowledge-managers/assign-article-template-to-a-specific-knowle...

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View solution in original post

Medi C · ‎02-27-2025

Hi @Nawal,

Could you please go to the knowledge base itself and clicking on the "Article Template" related list.

Click on "Edit" and select from the existing templates.

This would make the selected templates visible on the knowledge base, (you may need to do the same for other knowledge bases to make their templates visible to them only).

Should my response be helpful, kindly mark it as correct and close the thread to facilitate future reference for others.

Best regards,
Medi

If you found this helpful, please hit the thumbs-up button and mark as correct. That helps others find their solutions.