How to make attachment mandatory in a record producer creating an incident?

[muktha1]

I have a record producer form creating an incident . It is accessed from the service portal. Attachment has to be made mandatory before submission of the form. Can anyone please suggest the best way to achieve it in Service portal? Thanks in advance

[Mark Roethof]

Hi there,

If my answer helped you in any way, please then mark it as helpful.

Please mark this answer as correct if it solves your problem. This will help others who are looking for a similar solution.
Thanks.

Kind regards,
Mark

[AbhishekGardade]

Hello Mukhta,

Please check below link that will surely help you to achieve your requirement. It also contains the step by step document as well.

https://serviceportal.io/downloads/require-attachments/

Thanks,

Abhishek Gardade