How to make Catalog Item variables read-only based on UTC business hours in Employee Center?

[Sirri]

Hi Team,

I have a requirement for a ServiceNow Catalog Item in Employee Center.

The requirement is:

• During 9:00 AM to 6:00 PM Riyadh time, users should not be allowed to submit the Catalog Item.
• This is equivalent to 6:00 AM to 3:00 PM UTC.
• During this time window, I want to make the Catalog Item variables read-only and prevent users from submitting the request.
• Outside this time window, the variables should remain editable and users should be able to submit the request.
  
  How I can achieve this requirement Please someone provide the entire code that will help full to me.
  
  Below are fields only available in that catalog item & I need to showcase error message:
  
    g_form.setReadOnly('requester', true);

              g_form.setReadOnly('requested_for', true);

              g_form.setReadOnly('justification', true);

              g_form.addErrorMessage('This request cannot be submitted between 9:00 AM and 6:00 PM Riyadh time.');
  
  
  Thank you.

[Rafael Batistot]

Hi @Sirri 

To get some variables read only use onLoad

function onLoad() {
var now = new Date();

var utcHour = now.getUTCHours();
var utcMinute = now.getUTCMinutes();

var currentTime = (utcHour * 60) + utcMinute;

var startTime = 6 * 60;
var endTime = 15 * 60;

var isRestricted = currentTime >= startTime && currentTime < endTime;

if (isRestricted) {
g_form.setReadOnly('requester', true);
g_form.setReadOnly('requested_for', true);
g_form.setReadOnly('justification', true);

g_form.addErrorMessage(
'This request cannot be submitted between 9:00 AM and 6:00 PM Riyadh time.'
);
}
}

To prevent hit submit use onSubmit 

function onSubmit() {
var now = new Date();

var utcHour = now.getUTCHours();
var utcMinute = now.getUTCMinutes();

var currentTime = (utcHour * 60) + utcMinute;

var startTime = 6 * 60;
var endTime = 15 * 60;

var isRestricted = currentTime >= startTime && currentTime < endTime;

if (isRestricted) {
g_form.addErrorMessage(
'This request cannot be submitted between 9:00 AM and 6:00 PM Riyadh time.'
);

return false;
}

return true;
}

***Note: 

JavaScript running in the browser uses the user’s local timezone, so you should explicitly calculate the time in UTC to avoid timezone inconsistencies.