How to make Quick Tasks appear on Employee Centre or Service Portal

[matthew_hughes]

I'm currently using the out of the box widget 'My Items':

These are the settings on the instance options:

However, what I've noticed is that the 'Quick Tasks' list is not showing. How do I get it to show?

[Bhavya11]

hi @matthew_hughes ,

did you check the Activity Configurations [sn_ex_sp_activity_configuration] is your  Quick Tasks is configured if not then configured it and it will be available on My Active Items

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Thanks,

BK

[matthew_hughes]

I've gone into that table now and I see the following entries:

What settings would I need to get Quick Tasks set up?

[Bhavya11]

Hi @matthew_hughes ,

you need to configure 

1.My Request Filters [request_filter] 

2. Activity Configuration [sn_ex_sp_activity_configuration] -

there in advance need to checked for view I observed that in the activity configuration, they are calling a script include 'ActivityConfigurationUtil()' and 'ActivityConfigurationUtilSNC' script include and in that using this function '.getRequestsCount()' 

If my response proves useful, please indicate its helpfulness by selecting "Accept as Solution" and " Helpful."

Thanks,

BK

[matthew_hughes]

How do I get those two configured?