Hi @Siddhant VSK ,
What about a business rule that abort the approval if there is no attachment in the RITM?
You could create a Before business rule with the following conditions: state changes to approved and approval for.task type is Requested Item, in the table: sysapproval_approver (check the screenshot)
(function executeRule(current, previous /*null when async*/) {
var attachment = new GlideRecord('sys_attachment');
attachment.addQuery('table_sys_id',current.sysapproval);
attachment.query();
if(attachment.next()){
return;
}else{
current.setAbortAction(true);
gs.addErrorMessage('You cannot approve a Requested Item without an attachment');
}
})(current, previous);
This Business rule will check the Attachment table (sys_attachment) to verify if there is any attachment associated to your requested item. If there isn't the approval will be cancelled.
If this answer is helpful, please mark my answer as correct!
Cheers
