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09-09-2025 11:22 PM
Hi Team,
As an admin I able to edit the Time zone(Screenshot 1). But I want timezone to be visible/editable by all ECpro users.(screenshot 2)
will there be any specific role that needs to be assigned to user to make timezone visible and editable.
Thanks in advance!
Solved! Go to Solution.
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09-09-2025 11:28 PM
what's the use-case to edit that?
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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09-09-2025 11:53 PM
roles which you add in this property can change the timezone "glide.timezone_changer.roles"
the logic is present in server side line 138 in that widget
check this KB
Enable Timezone from user profile of end user from Service Portal
Only admin and itil role users can edit it
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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09-10-2025 08:28 PM
Hope you are doing good.
Did my reply answer your question?
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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09-10-2025 08:28 PM
Hope you are doing good.
Did my reply answer your question?
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
