Hello, Our goal is to hide the Activity and Attachment tabs on the JNY Journey Details Tabs widget for anyone other than the Employee of the Journey. Currently, anyone that is part of the Journey can see the 3 tabs. We would like to limit the use of ...
Hello Folks, I've a requirement to show only groups with users on INC, Problem, Change, RITM and their child tables in assignment group. Initially, I've tried with task table but Problem and change are using two different dictionary overrides(Fo...
HI Team, I have a requirement wherein I am doing GlideAjax and trying to populate listCollector based on OnChange Client Script.But below script in line no 18 is not working
Hi Experts Please assist me how to created the "Now support" account ? I have followd the all the KA. Thank you
I'm working with GlideRecord in a Script include. (Server side) The query is working correctly, and returning the expected number of results. However, I need to get some properties of reference values. i.e. I need to dot-walk. For example: var rec...
Hello, I have 3 checkboxes A, B, C in the Catalog item. User only checked A checkbox, but in the portal it is showing up true and false values. It is possible only shows the checkbox with true value? Thank you User selected "A" In the Portal is ...
HiI need to set the assignment group of a catalog task with the value of a variable from catalog item. My first question is related to set values node of workflow. Is it possible to access the catalog variables using the set values node and make this...
Good morning everyone I would like to know if there is a way that I can change the 'created by' field to display the full name instead of a personnel number. Please se my attached screenshot. RegardsThereza
Hi All, We have an integration with third party system which consumes our Scripted Rest API and updates some records in SNOW. Sometimes they complain that they are receiving 504 , Gate way Timeout error and some times 202 status code. I don't see an...
I am having problems with SMS portion of our notifications being sent. I have confirmed the below. The notifications in question have information in the SMS Alternate sectionThe users to receive these SMS message have a “Mobile” SMS Deliver Channel ...
I have been asked to write a script, which will be schedule to run periodically. The script will search for all active contacts associated with a specific customer account, where the "location" field is blank. Ultimately, that list needs to be e-mail...
Hi All,I have a requirement to add multi row structure inside a MRVS where user can add multiple rows (by clicking + sign) linked with single row of parent MRVS. Providing an image for reference. Something like the above structure , inside a multirow...
Hi all,I'm new to UI Builder and Iwant to know how to use ALL_EQ, ALL_GT... etc. (like below image)Are there any docs describing detailed usage. thanks.
Hi All, I have a requirement to make attachment mandatory based on the variable condition in the catalog item . I tried to create a UI policy but not able to fetch the "mandatory attachment" that is present on the catalog item below. I also tried to...
Hi,I have a requirement, Based on the Location(Reference field) field's Country field how can fields USA and UK can be hide and show. Anyone can help me on this issue?Thanks in advance. Regards,Juganta
