Resolved! Date validation in custom field
Hi Community,there are two date fieldsthere should not be gap between them greater than two years, if it is, then alert message should pop up in the record.Thanks
Forum Posts
How Identification Engine (IRE) works in Robust Transform map (RTE)?
SCCM plugin version: 3.3.0 Question 1:We used to integrate the on-premises SCCM database to ServiceNow instance. The connection, import Data source, and test loading within ServiceNow have all been successfully completed. Subsequently, execute the...
Palette change in Report – Green to Red
In the Reports, Under the tab “Style” there is a field called Set palette which will be displayed for the type Bars, Pies and Donuts, Time Series. Issue: The color palette in the Reports tab under "Style" is set to Green to Red, but instead of disp...
How to set the value of a variable in a variable set for different Catalog Items
Hello, I have a requirement to set the value of a variable created in a variable set. For instance, we have a Variable Set named "Regional Accounts" variable set. And in the variable set, we have a Variable named "Location". So, I was asked to set th...
Problems deleting Form
How do I delete the 'SupUser' form? I already deleted it in the app engine studio, but every time I go back to the application through studio it is there, how do I remove it through Studio?
Appointment booking variable issue
Hi teamHaving issue with appointment booking variable set. The varibale set customized in different application is used in global application scope catalogs. This is working as expected but when we use this catalog inside orderguide the variable set ...
How to get values from assessment_take2 UI Page
Hello, I have a business requirement, that the survey can be submitted only with some conditions applied, which I cannot do with the 'dependent on' field, therefore I thought about adding some additional logic to the submitAssessment function in the ...
How to copy complete catalog item to an update set?
Hi Community,I want to take a backup of a catalog item. How can I copy complete catalog item to an update set?Thanks in advanceRegards,Ritik
How to translate "Copied to clipboard" pop_up
Hi everyone, I have been trying to translate a pop_up that we have when we click a button inside the "UI Action" "Answers", I have tried the "sys_ui_message" but it does not work ... Pop_up:
send notification to admins group when approver approves the catalog item
I created a catalog and set the approval to be sent to the user manager, and my requirement is that whenever the manager approves the catalog request, a notification needs to be sent to the admins group or any OOB ServiceNow group. How this can be ac...
How can i send email to Assignment group with all the ticket detail assigned to them?
Hi I have a requirement where i have to send mail to each assignment group with all the incident detail assigned to them.so my question is:1. How can i extract the detail like incident number,description etc. of each assignment group?2. How can i se...
Time Worked Timer Functionality
Hi All, I appreciate given that this is quite an old field, there may be no way to achieve this, but I was wondering about the following two questions regarding 'time_worked': Is it possible to pause the 'time_worked' field on a task record via a scr...
Snow to Solman integration for multiple endpoint in solman and getting csrf token
Hi ,Below is the use case scenario for integration from Service now to Solman :There are two endpoints connecting to solution manager [solman] from service now . first end point is to get the CSRF token from solution manager and then pass this respon...
Document Processing
Hi ,I am new to the service now rpa I want to try the Document processing, but am unable to create a use case because of table Selections,anyone please suggest to me what type of table I need to select
How to do customizations for the group names showing on the investment portal while sharing.
As per the KB article =KB0963592, Investment portal only shows up the groups which contains "it_project_user" role." but not "it_program_manager" role, how can i add this role as well, from where i can do the customization to get the same done. Thank...
