Hi All,I have someone on my team trying to use a rest API explorer to pull time sheet data. These are the user roles. (dev)openapi_admingraphql_schema_adminexport_rest_apiapi_analytics_readpa_viewerrest_api_builder (these are in twice one active one ...
Hello all, I have added a field on incident form to make the field visible and mandatory when SLA is breached.Trying to achieve this with Business rules providing some triggers , and also through onChange or onLoad client script, unable to achieve it...
Dear Developers,I request your support as my code is being executed from an element task. This code retrieves a consecutive number from another table to create a new task and sets the consecutive number in a form field. The code works as intended, bu...
Hi, I want to know how to integrate hubspot with servicenow and what are the steps to follow in servivcenow platform and also what are the steps to follow in hubspot platform. Can anyone please help on this, it will be usefull. Thanks!
Our previous implementer created a custom Request to help track specific information about actions taken for CI equipment changes (such as an asset swap due to things like Lost/Stolen/Role change/Break-fix/etc). We are trying to move away from a lot...
Hey everyone,We have migration going on in our project andto handle our data migration, we need something that will create a new field in the target table to capture a backup of user and group reference fields.Input attributes: Tables in scope (examp...
Hello Is it possible to achieve this use case ?When on an Incident up on clicking UI action (convert to HR case) it should land on HR portal page and user can select any ITEM on that HR portal . up on creating HR request the incident should be closed...
Hi there,In configuration item dictionary override, I added the reference qualifier which mentioned below in incident table and copy paste the same in catalog task(sc_task) table. But there was difference in number of records. could anyone please tel...
Hi, I am developing a Record Producer and I would like to change the tab order. It seems like ServiceNow tends to go from top to bottom, and then left to right within the same container. However, I need to go left to right, and top to bottom. I tried...
Hi Team,We saw an issue with the Mid Server Dashboard from ServiceNow after the upgrade to Washington Release, it is showing no data at all. This is how the dashboard is looking, please help me to fix this issue. Regards,Ajay
Workflow in prod got struck in run script same scenario is working in lower instance what might be the reason?
Hello Experts,I am exploring data policy can anyone please guide me with simple example?What is the use of Use as UI Policy on client field on data policy form.Thank You.
Hi, I'm not sure if this is an expected behaviour or not but the employee OU definition keeps changing from out of the box to a specific user. Has anyeone experienced this? I checked the updated by and it was system.
Hi, we have a custom form wherein we want to assign tickets based on a round robin format. Example- If there are 3 users User1, user2 and User3 then 1stticket should be assigned to User1, 2nd to user2, 3rd to user3 and then 4th again to User1 and so ...
Hi All, I need help to get the category name and count which has maximum and minimum incidents. We can get the count of incidents under all the categories but here i want only max and min count and category. Thanks,Vidyashree
