Developer forum
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Resolved! Rest API Explorer

Hi All,I have someone on my team trying to use a rest API explorer to pull time sheet data. These are the user roles. (dev)openapi_admingraphql_schema_adminexport_rest_apiapi_analytics_readpa_viewerrest_api_builder (these are in twice one active one ...

Tfnhodgi by Tera Contributor
  • 1937 Views
  • 2 replies
  • 0 helpfuls

Resolved! Make a field mandatory on Incident table if SLA is breached

Hello all, I have added a field on incident form to make the field visible and mandatory when SLA is breached.Trying to achieve this with Business rules providing some triggers , and also through onChange or onLoad client script, unable to achieve it...

Script client element onChange consecutive number

Dear Developers,I request your support as my code is being executed from an element task. This code retrieves a consecutive number from another table to create a new task and sets the consecutive number in a form field. The code works as intended, bu...

How to integrate hubspot with servicenow

Hi, I want to know how to integrate hubspot with servicenow and what are the steps to follow in servivcenow platform and also what are the steps to follow in hubspot platform. Can anyone please help on this, it will be usefull. Thanks!

mania by Tera Contributor
  • 2783 Views
  • 2 replies
  • 1 helpfuls

Resolved! Custom data tracked in the Affected CIs table [task_ci]

Our previous implementer created a custom Request to help track specific information about actions taken for CI equipment changes (such as an asset swap due to things like Lost/Stolen/Role change/Break-fix/etc).  We are trying to move away from a lot...

Resolved! Backup Field Automation for Tables

Hey everyone,We have migration going on in our project andto handle our data migration, we need something that will create a new field in the target table to capture a backup of user and group reference fields.Input attributes: Tables in scope (examp...

Utkarsha by Tera Contributor
  • 1130 Views
  • 3 replies
  • 2 helpfuls

Record Producer - Change tab order

Hi, I am developing a Record Producer and I would like to change the tab order. It seems like ServiceNow tends to go from top to bottom, and then left to right within the same container. However, I need to go left to right, and top to bottom. I tried...

ServiceNow dashboard showing no data after the upgrade

Hi Team,We saw an issue with the Mid Server Dashboard from ServiceNow after the upgrade to Washington Release, it is showing no data at all. This is how the dashboard is looking, please help me to fix this issue.  Regards,Ajay

Ajay1998_0-1716475156718.png
Ajay1998 by Tera Contributor
  • 1024 Views
  • 1 replies
  • 0 helpfuls

Data Policy

Hello Experts,I am exploring data policy can anyone please guide me with simple example?What is the use of Use as UI Policy on client field on data policy form.Thank You.

abhijee by Tera Contributor
  • 1580 Views
  • 4 replies
  • 0 helpfuls

LDAP OU Definition's filter keeps changing

Hi,  I'm not sure if this is an expected behaviour or not but the employee OU definition keeps changing from out of the box to a specific user. Has anyeone experienced this? I checked the updated by and it was system. 

Resolved! Round Robin Assignment using Business Rule

Hi, we have a custom form wherein we want to assign tickets based on a round robin format. Example- If there are 3 users User1, user2 and User3 then 1stticket should be assigned to User1, 2nd to user2, 3rd to user3 and then 4th again to User1 and so ...

Gunashekar by Tera Contributor
  • 2665 Views
  • 3 replies
  • 0 helpfuls