Retire request approvals are not going to ownership group members, it is only going to knowledge manager, retire request should go to ownership group members for approval also this is the current code, help me out to update the existing code.
Use Case:I have a string field and I want to implement a typeahead depending on the previous data this field has. Sample:Existing DataName: testName: qwerty Data to be inputted:Name: teit should typeahead/suggest test since the existing data for tha...
HiIn Knowledge Management applications, I try to create a KB Article on Field: Rich Text [Body]. I want to create a button such as Button Generator, Flow chart or Diagram, on the article page. Is there any method or plugin? that can help meet busines...
Hello, I have created a form on service portal and trying to fetch that data to the user table. How to fetch that data using the server code? Any help from the community team would be appreciated.
Hi All, I am trying to schedule a survey quearterly, which should be triggered once every 3 months. But, there is no easy way to trigger it quarterly. Do I have to write a script in the script section of the schedule Job or is there any other alter...
I created resolve notification on finance table with "accept" and "reject" link using email template. Now when we click on the accept link case should be "Closed" and click on reject link, it should be moved to "open" state. For these conditions how ...
Hi, It's Kentaro. I found that GlideDateTime.getDisplayValue gives different results between Flow Designer and Script Background.Our time zone is Japan.The script running the attached image is the same.I need help because I don't know the cause. var ...
Hi Guys, How can I edit purchase order field on the submitted RITM (its user account request form). Please guide. Thanks!!
Hi I am trying to import update set from Dev instance to Test instance. The update set only contains Scripted REST API. When i import the XML and try to preview the Update Set, i get following error - "Could not find a record in sys_ws_definition for...
Hi All, I want to integrate iManage with ServiceNow using the Spoke provided by ServiceNow. I have gone through the ServiceNow doc provided for the same but I have some question around the access and response.Does this integration take care of the be...
Creating the Knowledge article using scripts
Under domain separated instance, when we try to create a Change Request in the "Global" domain, it reverts back to the domain not on my "domain picker" but my "Company" domain. I tried to use BR and Flow but it keeps changing it back to my profile's ...
I need to create a report for all the incidents that touched my team in last 6 months. Could anyone help me on this.Thanks,
Hello,We have a requirement where if the user is already logged in on the browser and is a part of a group "New staff" and if they enter www.<instance_name>.com/welcome.do then they should be redirected to Service Portal with suffix '/spnow'Currently...
Hi All,I have a scenario, where I have 3 group (A, B, C) approvals under 'Approval Coordinator'. So, if any member in any of the groups reject, it should roll back and come to 'Approval Coordinator' requesting for the re-approval. A member from the g...
