Hello,I am using the below script in Business rule to submit catalog item when a ticket in scoped application is updated. script:var cart = new sn_sc.CartJS(); //var cart = new gs.generateGUID(null); var request = { 'sysparm_id': 'b128f8...
I have a date / time field on a custom table. When I go to filter options it does not show the correct options like other date time fields. What did I do wrong or what can I check?
Hello All, I am using below format to create a multiple SC task based on the input we receive from external source as excel via email. My requirement is to we don't want to create extra dummy column like "ZZZ" . we only want to proceed with provided ...
We are working on configuring the Standard Change Proposal process. Below are the requirements:Add an approval (Technical Approval) before the CAB Approval. The Technical Approval needs to get set to the Assignment Group Manager. Send a Technical Ap...
Hello! I created a variable set that consist of 5 different variables that are often used in catalog items I create. Now, I am working on a catalog item but this one only requires 4 from those 5 variables, so when add that varaiable set and then try...
I need to understand use of g_navigator global api and it's functions with example. specially the use of "g_navgator.refreshNavigator()" function. But an explanation to all the function will be great.
Hi All,We are shifting from Legal counsel center classic to Legal Counsel center. I have to remove "Analytic center" icon(Module) available on the left side , also i wanted to display same home page as classic one. How do i achieve it.
Hi, Can anyone help me, how to create below reports with the metrics given in the below screenshot. Thanks!
Hi All.If you have noticed under the Workflow Studio (Flow Designer) for Washington that during run time (and by default) the 'For Each' is limited to First and Last transactions - here is how you fix that.Create a Flow Setting record for your flow i...
Hello, I have a normal change workflow enabled where if the requested by is the member of approval user then he should not receive the approval rest the members in the approval user activity should receive it. Attached the code where I am unable to g...
Hi, I'm new to working on a chrome extension project to add a template dropdown button.Based on the option selected, should update Category, Sub-Category, Short Description fields.It will be in Agent Workspace. I'm unable to retrieve or update the ab...
Hi...Iam having one MRVS variable having one sys_user reference field.For example, MRVS variable having 3 entriesUser 1User 2User 3I need to pass all these 3 users to approvers in RITM.I have created one flow variable "owner" with "sys_user" table re...
Hi All,Expense line cost was not cascading to the Project's actual costCan anyone tell me the business logic of the Project's actual costThanks
Hello friends, I working on one performance issue for one business rule I didn't code. I see that the developer is calling one RestMessage API that retrieves a file, in the code they put something like this: var rm = new sn_ws.RESTMessageV2("record",...
We have recently observed that "Flag Article" button under Knowledge Portal view for any article is not functioning. Can anyone help on this ,tq in advance
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