how to make variables in form non mandatory for end users while filling the catalog item

[sainath reddy]

I have a requirement in catalog item that for ITIL role users while filling form some fields will be mandatory and while the end user is getting created the same variable should be non-mandatory in catalog itm.how to resolve this requirement.

[sainath reddy]

Hi @Nilesh Pol1 

If the variable should be mandatory for "resolver" role.can you mention the script once in the  chat

Thanks

Sainath Reddy

[Nilesh Pol1 · Accepted solution]

Hi @sainath reddy ,

please use following script(when to run) in catalog ui policy.

if(gs.hasRole('resolver')){

return true;

}

plz mark helpful if satisfied with the code.

[Vengateshwaran]

Hi @sainath reddy

You can try a on load client  script with the code below,

   if (g_user.hasRoleExactly('resolver')){

       g_form.setMandatory('discription',true);

   }else{

       g_form.setMandatory('discription',false);

   }

[Nivedita Patil]

Hi @sainath reddy ,

Mark my answer as accepted solution  and helpful if issue resolved.

Thanks,

Nivedita Patil