how to Map the choice variable dynamically in flow designer

klavan32
Tera Contributor

Hi All,

 

I am trying to map the choice field of a snow user profile through flow designer. we get user data through an integration and value should be mapped to field in snow user profile dynamically based on the input we receive as we have different choice values in snow end. trying with below script but it is returning empty value:

 

/*
**Access Flow/Action data using the fd_data object. Script must return a value.
**Order number is offset by +1 in Error Handling Section.
**Available options display upon pressing "." after fd_data
**example: var shortDesc = fd_data.trigger.current.short_description;
**return shortDesc;
*/
var empType = fd_data._1__get_employee_data__snaplogic.employee_type;
var fte = 'full_time_employee';
var con = 'contractor';
var ctg = 'contingent';
if (get(empType)){
if(empType == "Employee"){
    return fte;
}else if(empType == "Contractor"){
    return con;
}else if(empType == "Contingent"){
    return ctg;
}
}
 
If i am trying to map directly as one of the choice value then its mapping but through script its not working
 
Can someone please help and suggest on the same.
12 REPLIES 12

yuvarajkate
Giga Guru
/*
**Access Flow/Action data using the fd_data object. Script must return a value.
*/
var empType = fd_data._1__get_employee_data__snaplogic.employee_type;
var fte = 'full_time_employee';
var con = 'contractor';
var ctg = 'contingent';

if (empType) { // Check if empType is defined and not null
    if (empType === "Employee") {
        return fte;
    } else if (empType === "Contractor") {
        return con;
    } else if (empType === "Contingent") {
        return ctg;
    } else {
        return ''; // Return empty if no match found
    }
} else {
    return ''; // Return empty if empType is undefined or null
}

klavan32
Tera Contributor

Hi @Amit Verma  and @Ankur Bawiskar 

I am seeing this log from input context logs

klavan32_0-1737694662267.png

 

@klavan32 

 

This indicates that you have not defined the output variable employee_type in 

get_employee_data__snaplogic

 action or if you have defined the output variable, check the variable name. Use dot-walking to get the variable value while scripting.

 

Can you please share your action configurtion?


Please mark this response as correct and helpful if it assisted you with your question.

@klavan32 

it means you are not taking the value correctly

Please share complete flow steps along with screenshot

Is that flow on catalog and that is a variable?

If yes then you should use Get Catalog Variable action and then dot walk and get that variable value

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

klavan32
Tera Contributor

Hi @Ankur Bawiskar  here is the action details that we have configured.

script step : 

klavan32_0-1737958902770.png

outputs:

klavan32_1-1737958941263.png

As per the error, it is mentioned that employee_type in output is not defined 

klavan32_3-1737959137396.png

 

when we tested the action , we got employee_type details in output message[string] as below:

klavan32_2-1737959101797.png

 

We wanted to add this update to already exisiting configuration and mapped as same as per existing.