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How to mark task closed incomplete after after approval rejection.

Vinod S Patil
Tera Contributor

Hello Everyone,

I have requirement to mark task closed incomplete when approver reject.
how can I do it using flow designer.

Attached screenshot of the flow please check, after 26th step of rejection I need to add step to update close incomplete to the task.

 

 

SN.jpg

1 ACCEPTED SOLUTION

dgarad
Tera Sage

Hi @Vinod S Patil 

Refer to below screenshot.

dgarad_0-1715682134583.png

 

 

If my answer finds you well, helpful, and related to the question asked. Please mark it as correct and helpful.

Thanks
dgarad

View solution in original post

2 REPLIES 2

dgarad
Tera Sage

Hi @Vinod S Patil 

Refer to below screenshot.

dgarad_0-1715682134583.png

 

 

If my answer finds you well, helpful, and related to the question asked. Please mark it as correct and helpful.

Thanks
dgarad

vermaamit16
Kilo Patron

Hi @Vinod S Patil 

 

You can make use of Update Record action with table as sc_task and mark the field State as Closed Incomplete.

 

Thanks and Regards

Amit Verma

Thanks and Regards
Amit Verma