How to modify homepage overview of service operation workspace

Michael Aala
Tera Contributor

Hi,

 

Im trying to modify the filters and also the reports on how I can change the setup of the overview page of Service Operation Workspace

 

MichaelAala_0-1741695755047.png

 

2 ACCEPTED SOLUTIONS

Ankur Bawiskar
Tera Patron
Tera Patron

@Michael Aala 

visit this from left nav and see what you need to configure

AnkurBawiskar_0-1741697015920.png

 

this opens up and you can configure

AnkurBawiskar_1-1741697047080.png

 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

View solution in original post

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @Michael Aala 

I'm not sure exactly what you want to change.

You can go to Application NavigationService Operations WorkspaceConfiguration --> Landing page to make the necessary changes.

 

https://www.servicenow.com/community/itsm-forum/modify-the-homepage-in-workspace/m-p/2547732

 

https://www.servicenow.com/community/itsm-forum/how-to-edit-service-operation-workspace/m-p/2917340

 

 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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View solution in original post

5 REPLIES 5

Ankur Bawiskar
Tera Patron
Tera Patron

@Michael Aala 

visit this from left nav and see what you need to configure

AnkurBawiskar_0-1741697015920.png

 

this opens up and you can configure

AnkurBawiskar_1-1741697047080.png

 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @Michael Aala 

I'm not sure exactly what you want to change.

You can go to Application NavigationService Operations WorkspaceConfiguration --> Landing page to make the necessary changes.

 

https://www.servicenow.com/community/itsm-forum/modify-the-homepage-in-workspace/m-p/2547732

 

https://www.servicenow.com/community/itsm-forum/how-to-edit-service-operation-workspace/m-p/2917340

 

 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************

Michael Aala
Tera Contributor

Hi, I just want to change and check the filter of the reports showing here

 

MichaelAala_0-1741697861748.png

 

Given links will be helpful. Please try and share feedback.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************