How to modify incident widgets in service operation workspace

Deepika Desai 1
Tera Contributor

‎07-01-2024 04:19 AM

Hello All

how to modify incident widget in service operation workspace... As of now in widget "incidents assigned to me" it is showing all states (open, resolved, closed... etc) of incident tickets. 

Now i need to modify the widget  "incidents assigned to me" which are only in "work in progress".

DeepikaDesai1_0-1719832677736.png

It will show only Work in progress state.

Thanks in Advance!

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Community Alums
Not applicable

‎07-01-2024 09:44 AM

Hi @Deepika Desai 1 ,

 

Please see the below community link of it helps https://www.servicenow.com/community/itsm-forum/service-operation-workspace/td-p/2413082

 

 

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