How to modify Service Operations Workspace Overview tab Summary field

[IB98]

Hello, 

I am trying to add some fields to the Change Overview Summary section in the workspace. Where is that information hidden? I need to add additional fields and remove justification from the form.

Thanks,

 

[kshitiz11]

@Kalyani35 To customize Incident Overview Tab :

In the Navigator, go to Service Operations Workspace > Configurations.

 

Then select Record Page (Incident) in the left pane. You will have Customize buttons to configure each form section from there.

Please mark as correct answer or helpful if it solves your issue.

Thanks

Ks!htiz Raj

[NaveenPrasU]

Can't we able to other field type in the summary page
Because i have created a attachment field and couldn't able to add there
In native view it shows perfect

But when it comes to SOW, it is not working fine

Any idea on this?
Thanks!!