How to move KB articles from one instance to other instance through script with attachments?
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‎12-12-2017 06:52 PM
Hi All,
Can any one please help me on the below task.
How to move KB articles from one instance to other instance through script with attachments?
Is it possible, any one know please guide me on that.
Thanks in advance.
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‎06-19-2025 11:45 PM
I have done integration I implemented GET method to retrieve the details of kb article how can I store the response body into import set table?
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‎06-19-2025 11:55 PM
@Ramakrishna Rao In the script where you are calling the GET method, parse the API response and insert the parsed records into import set table using the GlideRecord API using initialize method. Refer to this link for more details on GlideRecord API.
Refer to below links for parsing REST API JSON response.
Parsing Data from the Response | ServiceNow Developers
How to parse response body - ServiceNow Community
Hit "Correct", "Helpful" or "Like" depending on the impact of the response.
Regards,
Kamal S

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‎12-12-2017 08:31 PM
Hi,
Please check Force to update UI Action.
Thank you,
Ashutosh Munot

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‎12-13-2017 03:53 AM
HI,
You can use this code and Take all relation such as images as well as any related records into your update set.
Thank you,
Ashutosh Munot
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‎09-26-2023 02:34 AM
Hi Ashtosh, where are you setting this value Force to update UI Action? The script doesnt work currently at all and I cannot find any setting Force to update UI Action?
Thanks