How to NAS and ServiceNow Integration.

[keshav77]

Hi Team,

I am looking how we can do NAS and ServiceNow Integration. is there any proper documentation available for  this 

[Dr Atul G- LNG]

Hi @keshav77 

https://www.servicenow.com/docs/r/it-operations-management/itom-visibility/c_Storage.html

[Tanushree Maiti]

Hi @keshav77 ,

Refer: Where would the disk details for SAN and NAS devices be held in the ServiceNow CMDB 

Also check Storage discovery :

Discovery collects information on Direct Attached Storage (DAS), Storage Area Networks (SAN), and Network Attached Storage (NAS).

Storage can be located on specialized devices, such as Storage Arrays, Fibre Channel Switches, iSCSI disks, or on host operating systems, including Windows, Linux, and Solaris.

Discovery finds and maps dependencies for the following types of storage:

• Direct-attached storage (DAS), network-attached storage (NAS), or storage area network (SAN).
• NAS or SAN storage that is discovered via a Storage Management Initiative Specification (SMI-S) and Common Information Model (CIM).
• Virtual storage for VMware ESX servers and Linux Kernel-based Virtual Machines (KVM). Discovery maps this storage to the underlying physical storage.

Discovery of storage via a host reconciles data and creates relationships between the host's file systems and associated local storage devices. The local storage devices represent the storage available to the host, whether it's directly attached or provided by Fibre Channel or iSCSI. This reconciliation assumes that the storage server has been discovered first.

Note:

Tape storage drivers are not discovered.

Discovery collects and creates CIs in the CMDB for the following information:

• File systems (local and NAS).
• Disks (both SAN disks and DAS drives).
• Fibre Channel (FC) HBAs and ports.
• Linux Volume Manager (LVM) volumes. LVM volume data resides in the Storage Pool [cmdb_ci_storage_pool] table.
• Veritas Volume Manager disks, subdisks, disk groups, plexes, and volumes.

Note:

For details about the discovery of direct attached or multipath block storage provisioned on a Linux host, see KB0622583.