How to omit the related list if empty

PRAGHATIESH S
Tera Expert

Hi Team,

 

I have created two custom tables and added those tables to finance case related list. now I want to omit the related list if record is empty.

 

How can I achieve it, can someone tell me.

 

Thanks 

2 ACCEPTED SOLUTIONS

Rupanjani
Giga Guru

Hi @PRAGHATIESH S ,

 

You can achieve this via List Control.

  • Navigate to System UI --> List Control.
  • Search in Table column, with the table name on which the related list exists.
  • Get the Related List/Label column from Update Personalized List (Gear icon).  
  • Try to find the related list/label of the related list you want to omit if empty.
  • Open the record and set the field 'Omit if empty' to true.

Mark the response correct and helpful if the answer assisted your question.

View solution in original post

Mark Roethof
Tera Patron
Tera Patron

So there you have it, others are also confirming what I already mentioned.

 

So give it a try. Good luck.

 

Kind regards,

 

Mark Roethof

Independent ServiceNow Consultant

10x ServiceNow MVP

---

 

~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field

LinkedIn

View solution in original post

4 REPLIES 4

Mark Roethof
Tera Patron
Tera Patron

Hi there,

 

Have you tried configuring the related list, and checking the option "Hide if empty"?

 

Kind regards,

 

Mark Roethof

Independent ServiceNow Consultant

10x ServiceNow MVP

---

 

~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field

LinkedIn

Mark Roethof
Tera Patron
Tera Patron

Just checked on an instance, on a Related List, Configure > List Control +

 

MarkRoethof_0-1720588510700.png

 

That's it, good luck.

 

 

Kind regards,

 

Mark Roethof

Independent ServiceNow Consultant

10x ServiceNow MVP

---

 

~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field

LinkedIn

Rupanjani
Giga Guru

Hi @PRAGHATIESH S ,

 

You can achieve this via List Control.

  • Navigate to System UI --> List Control.
  • Search in Table column, with the table name on which the related list exists.
  • Get the Related List/Label column from Update Personalized List (Gear icon).  
  • Try to find the related list/label of the related list you want to omit if empty.
  • Open the record and set the field 'Omit if empty' to true.

Mark the response correct and helpful if the answer assisted your question.

Mark Roethof
Tera Patron
Tera Patron

So there you have it, others are also confirming what I already mentioned.

 

So give it a try. Good luck.

 

Kind regards,

 

Mark Roethof

Independent ServiceNow Consultant

10x ServiceNow MVP

---

 

~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field

LinkedIn