How to open a just created knowledge article in an ATF test?

Johan van den H · 3 hours ago

We are adapting a standard ATF knowledge test to our settings (KM: Validate feedback task assignment to the ownership group manager copy)

Creating a new knowledge article is working fine, but we seem unable to open the newly created knowledge article (to be able to give feedback on it)

We are using Employee Center and are on Yokohama.

What are we missing?

Dr Atul G- LNG · an hour ago

Hi @Johan van den H

I think for that, you need to go to the Portal, search for the article, and then provide feedback.
I believe these are the steps you need to follow.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************