how to Pass group as Event parameter

[prasad48]

I am trying pass group as event parameter and In notification i am selecting Parameter1 has recipient.

System sending notifications to group email but my requirement is to send notification to each member in group.Please help

[prasad48]

Thank you for your replay. My requirement is if i pass a windows server sys_id .I should get Business services consuming that particular CI.Sometime that function is not working .

[prasad48]

Hi Chuck,

I gone through few forums and found Service Configuration Item Associations gives the relation between CI and Business services,Is it right path to follow.

Please help. I struck here from last 2days,

[Chuck Tomasi]

The key to making this happen is in the CIUtils script include. The two lines of "Refresh Impacted Services" to focus on are these:

    var ciu = new CIUtils();

    var services = ciu.servicesAffectedByCI(ci_sys_id); // where ci_sys_id is the CI you are checking.

At this point you should have an array of business service sys_ids in the services variable.