Here we have modified the First greeting and Show me everything has been replaced by Frequently Asked Questions but this second blurb which currently contains, "Help me understand your Request/Issue" was like below earlier "What's your issue or requ...
I want to open the records and lists in the classic view from UI Builder. For example, lets say I have a dashboard showing a graph of an incident. I want to click on this graph and it take me to the normal, classic list as if I typed in "incident.lis...
Hi there! When one of our tester impersonates a user who's a manager, they cannot see the 'Your team' menu item in the portal. When not impersonating that user, they can see it and that user can also see it on their end. Would anyone know why? Thanks...
I like the functionality provided by the Images table (db_image). I like these features: - I am able to easily upload an image there. - The image goes into a single record (as far as I can tell). - I can change the image without changing the sys_id ...
Hello Community, We have a primary goal field in the program form, and when we click the reference field, it should display the records with the default active is true record. Could anyone know if there is any possibility to setup default filter in t...
I am currently having a problem with the Virtual Agent we are using LLM and the virtual agent recommends KB's that the user does not access and when the user clicks on the KB a message is displayed that the user does not have privileges, is there any...
Hi All,All I want to do is to make my filter default (in a pop up window of a reference field), but I don't know how to do.Could you please give me some advice to me?------------------------------------------------------------------------------------...
This is a continuation of the mini-series "Over your storage limit? Reducing our storage footprint; our lessons learned."https://www.servicenow.com/community/developer-forum/over-your-storage-limit-reducing-our-storage-footprint-our/m-p/2623398/highl...
HI guys,I'm looking to add process flow formatter from Overview tab to Details Tab.Kindly help on this requirement
Having a requirement to send a same email to 8k+ users belongs to different branches of an organization from ServiceNow. Pls help me with below questions,1. Is it possible to send an email to 8k+ users from ServiceNow?2. Should 8k+ needs to be selec...
I want to create a topic block in virtual Agent designer which contain the following things 1. User consent (like allow me to run this script on your system)2. Invoke (flow action) to run that script3. Response (Request user to accept the script exe...
Hi everyone, We have a number of users who have been imported into ServiceNow via LDAP. I would like to know if there is any way to change or reset the password of these LDAP users from within ServiceNow and only for ServiceNow— either manually or pr...
Hello! Does anyone know how to change the placeholder text color for the default search widget? I have tried updating my Theme, injecting CSS into the widget, everything... any guidance would really help. Thanks!
Hi Everyone,I see a new checkbox 'sandbox enabled' in script include after upgrading to Xanadu. Can anyone explain what is the use of this checkbox with an example? Thanks!
Can someone go into a bit of detail on Excluding Tables and Preserving Data in a clone. I think I had it a bit mixed up. If you exclude a table, the documentation says: "Exclude a table to create an empty but usable table on the target instance." So...
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