Hi Community,I'm encountering a critical issue while creating an HR Case in HRSD. After submitting the case, I get the following alert:"Alert level: critical. You do not have permission to read the created record."Has anyone faced this before?Additio...
Hi,I’m currently customizing a Workspace.On the home page, I set a dashboard to display.When I click on a chart in the dashboard (e.g., bar or value), instead of showing the related records, I get the message: “The page you are looking for could not ...
Hi Experts, Is there any way to improve compliance score in 3C's of ServiceNow.Write now in PDI it is not enabled.. how we can test ?
Hi, In email client template added an image. when I move to QA image invisible in the template. So what is solution while moving to other instance image needs to retain in the template.
Hi teamI need an expert advise in the below question. What could be the answer? At what level is User Criteria set to control who can read and edit knowledge articles?o In either the Knowledge Base or Article.o In the Knowledge Article only.o In the ...
Hi Community,I’m currently creating a new custom application in ServiceNow Studio, but it’s been stuck on the “Sit tight while we create this app” screen for more than 2 hours (screenshot attached). Normally, I expect this step to take just a few mi...
Hi Everyone, I have been tasked to create a report to display incidents with the following scenario:Service Desk is the Originator group and logs a ticket to Assignment Group "A". Assignment Group "A" assigns the ticket back to Service Desk with the ...
Hello,how can I make the Business Impact field mandatory on the UI Page that pops up when an incident is "Propose to Major Incident".
I'd like to start by telling you I am no expert, and can't assure you that these tips are "ServiceNow approved". What I CAN tell you is, it worked. I hope this helps you in your ServiceNow journey. Have a great day blessed by Jesus Christ.UI Action (...
Hi All,This concern was particularly arise from customer as an escalation.As per customer, it has observed that Agents were not available when they were tried to approach via Chat option(Virtual Agent) from SP. As the chat was initiated, a message ap...
Hi Team,After upgrading to Yokohama, am not able to see the created survey in the view survey(asmt_metric_type).its showing like number of rows removed from security constraints. how to fix this? Regards,Abhilasha G T
Hi All,I have a requirement to make the RITM variables editable for a particular group members once the RITM is in 1st stage of approval. for example: 1st stage of approval goes to 'Business Solution' group, so the members of that group should have a...
I am a seasoned ServiceNow developer with over 1 years of experience, and I'm seeking insights into an issue we're encountering with data mapping from Microsoft Intune to our CMDB via the Service Graph Connector (SGC) for Microsoft Intune.Setup Overv...