I need to calculate three fields and identify their respective percentage. Use Case: Three fields will be populated with integers. I need to sum the values together and output the percentage Input:OpEx Amount = 5000CapEx 1 Amount = 1000CapEx 2 Amount...
Hello, So I just want to change the dark blue shade in the Employee Center Navigation box to a lighter blue shade. I wasn't sure how to do this. I did try changing colors in branding editor, along with css in theme, but haven't gotten that to work s...
Hi, We are trying to implement the Employee Center Out of the Box widget, 'My Items' which shows tasks, requests, surveys , and Today's Reservations to our custom portal. We are getting this error: Execute operation on script include 'hr_caseOpenReq...
In localization framework, after publishing the translation task related to Knowledge article, the Draft version of knowledge article is creating for translated version. Just need to understand from where the configuration is done for the knowledge a...
Hi Team, In all of our new and forward type inbound actions for ur HRSD HR case creations, we have the below 2 lines of script as first 2 lines. However I am not able to understand their usage. Can you please help. current.incident_state = 1current.n...
Hi All, I want to create one clickable link or variable on the catalog form which will depend upon another variable value. for example I want to see only those incident link which are open by the user who is submitting this catalog request.so that ...
Hi All,I'm creating a ServiceNow Service Catalog. That Service Catalog having two variables. One is configuration item, another is state. That state is which is same as the state of the incident form. We have to select the configuration item and the ...
Hi All,Some knowledge articles are in Pending retirement state and not moving to retired. But, there is no approval triggered even though the workflow attached to the KBs is knowledge Approval Retire one.can anyone tell what could be the reason?
I’ve created a survey in ServiceNow for Incidents with 5 questions:Questions 1–4 are rating type (scale 1 to 5).Question 5 is free-text (comments).What I want is:Calculate the average of Questions 1–4,Also include the free-text comment from Question ...
I've been asked to find a way to: 1. Record the time an assignment group first changes on an incident2. Calculate the difference between that time and the time the incident was created To do this, I tried the following: 1. Added field u_first_assignm...
Hi All, I am trying to call a flow from workflow using Run flow/subflow/action activity. Flow name has been added but on running the flow i am getting following error. Please assit.
For the script below, the schedule (shift 1)'s sys_id was checked countless times and we're pulling in the correct schedule that is 8-5 weekly, every M, T, W, T, F. The test time we are testing with is at 10:00:00 which is well within the window of t...
Hello, I added a custom table called "Vendor Contact" so we can add multiple contacts to a vendor (core_company). Then I created two relationships between the two so I can have the list show up both ways. Vendor Contact: Vendor: Now, if I go dir...
Hi,In the agent mobile app incident form, I want the Category field also to be displayed. So I created a new filed called Category and made it as a choice variable using the choice values of the field Category from the Incident table. I'm attaching t...
Hi everyone, I was excited to play around with the ServiceNow IDE on a PDI of Yokohama and whenever I create a new application it fails to find the servicenow/sdk package and fails to install dependencies of any version from package.json.Because of t...