how to pass variables in service catalog item to sn_sc.CartJS() in Scripted REST API?

[Phalguna]

Hi,

How to pass the variables of service catalog item to sn_sc.CartJS() .actually I am trying to call the sn_sc.CartJS() API in Scripted REST API.

I have to pass the four variables namely user,location,created by, action type, 

Regards,
Phalguna

[Ankur Bawiskar]

@Phalguna 

the above would help you placing the order and it would create REQUEST and RITM as well.

Mark ✅ Correct if this solves your issue and also mark 👍 Helpful if you find my response worthy based on the impact.
Thanks
Ankur

[ah16]

Hi Ankur,

Need your help.I'm having issue with one catalog item and it giving null pointer exception.

I see the null pointer error in log but how do I identify what is causing this and where to find the code for 

sn_sc.CartJS();

I created new thread. Can you please provide some input?

https://community.servicenow.com/community?id=community_question&sys_id=36639096dbc6589011762183ca96...

Thanks,

Ashraf

[sudeepta_jana]

Also, to get the REQ and RITM number from the submitted catalog item, you can use the below code to fetch both values

gs.print("REQ number is " + checkoutInfo.request_id); // This is REQ number
	var gr = new GlideRecord('sc_req_item');
    gr.addEncodedQuery('request.sys_idSTARTSWITH'+checkoutInfo.request_id);
    gr.query();
    if(gr.next()) {
        gs.print("RITM number is " + gr.number);  // RITM number
    }

[Ankur Bawiskar]

@Phalguna 

Hope you are doing good.

Let me know if that answered your question.

If so, please mark appropriate response as correct & helpful so that this thread can be closed and others can be benefited by this.

Regards
Ankur

[Ankur Bawiskar]

@Phalguna 

Hope you are doing good.

Let me know if that answered your question.

If so, please mark appropriate response as correct & helpful so that this thread can be closed and others can be benefited by this.

Regards
Ankur