Hi community,
I have a field u_closed_incident (type: Date/Time) on the Incident table, and I want to populate it using data extracted from one environment and applied in a second environment. In the first environment, I exported incident numbers along with their actual close dates (from activity history), but in the second environment, those records exist without historical activity. I now want to write a fix script that reads a name-value pair (incident number + close date) from a custom table (e.g., incident) and updates the corresponding Incident records by setting u_closed_incident to the given date. What is the recommended approach to implement this using GlideRecord?
