how to populate selected users manager in catalog item

[Community Alums]

SCRIPT INCLUDE

var UserDetails = Class.create();

UserDetails.prototype = Object.extendsObject(AbstractAjaxProcessor, {

    getManager: function() {

        var user = this.getParameter('sysparm_name');

        var mgr = new GlideRecord("sys_user");

        mgr.addQuery("sys_id", user);

        mgr.query();

        if (mgr.next()) {

            return mgr.manager.name;

        }

    },

    type: 'UserDetails'

});

CLIENT SCRIPT

function onChange(control, oldValue, newValue, isLoading) {

    if (isLoading || newValue == '') {

        return;

    }

        if (newValue == '') {

        g_form.clearValue('user_s_manager_name');

    }

    var ga = new GlideAjax('UserDetails');

    ga.addParam('sysparm_name', "getManager");

    ga.addParam('sysparm_name', g_form.getValue('name'));

    ga.getXML(getResponse);

    function getResponse(response) {

        var answer = response.responseXML.documentElement.getAttribute("answer");

        if (answer != '') {

            g_form.setValue("user_s_manager_name", answer);

        }

    }

}

can someone validate my code , it is not working for me

[Mallidi Suma · Accepted solution]

Hi @Community Alums ,

Please try the below code.

Client Script:-

function onChange(control, oldValue, newValue, isLoading) {
if (isLoading || newValue == '') {
return;
}
if (newValue == '') {
g_form.clearValue('user_s_manager_name');
}
var ga = new GlideAjax('UserDetails');
ga.addParam('sysparm_name', 'getManager');
ga.addParam('sysparm_userID', newValue);
ga.getXML(getResponse);

function getResponse(response) {
var answer = response.responseXML.documentElement.getAttribute("answer");
if (answer != '') {
g_form.setValue("user_s_manager_name", answer);
}
}
//Type appropriate comment here, and begin script below
}

Server Side Script:-

var UserDetails = Class.create();
UserDetails.prototype = Object.extendsObject(AbstractAjaxProcessor, {

setManager: function() {
var user = this.getParameter('sysparm_userID');
var mgr = new GlideRecord("sys_user");
mgr.addQuery("sys_id", user);
mgr.query();
if (mgr.next()) {
return mgr.manager;
}
},

type: 'UserDetails'

});

Please mark my answer as helpful if it helps !!

[Mallidi Suma · Accepted solution]

Hi @Community Alums ,

Please try the below code.

Client Script:-

function onChange(control, oldValue, newValue, isLoading) {
if (isLoading || newValue == '') {
return;
}
if (newValue == '') {
g_form.clearValue('user_s_manager_name');
}
var ga = new GlideAjax('UserDetails');
ga.addParam('sysparm_name', 'getManager');
ga.addParam('sysparm_userID', newValue);
ga.getXML(getResponse);

function getResponse(response) {
var answer = response.responseXML.documentElement.getAttribute("answer");
if (answer != '') {
g_form.setValue("user_s_manager_name", answer);
}
}
//Type appropriate comment here, and begin script below
}

Server Side Script:-

var UserDetails = Class.create();
UserDetails.prototype = Object.extendsObject(AbstractAjaxProcessor, {

setManager: function() {
var user = this.getParameter('sysparm_userID');
var mgr = new GlideRecord("sys_user");
mgr.addQuery("sys_id", user);
mgr.query();
if (mgr.next()) {
return mgr.manager;
}
},

type: 'UserDetails'

});

Please mark my answer as helpful if it helps !!

[Community Alums · Accepted solution]

but in the client script please replace the 'getManager' to 'setManager' then it will work