How to post comments in knowledge article in service portal using ATF

saha23456
Tera Contributor

How to post comments in knowledge article in service portal using ATF

i followed below steps till click post comment .

saha23456_1-1739362527224.png

 

 

Can anyone help me  after click post comment how to add comments and submit using ATF

saha23456_0-1739362386671.png

 

1 ACCEPTED SOLUTION

Yes, tried manually, its working fine.

That error is on ATF only means when click component (button Submit) was selected for that its throwing error on screen because whatever comment we are setting using set field value is not taking there on the text area,

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12 REPLIES 12

@KurapatiG 

the error seems not relating to the ATF step.

Is it working fine when testing manually?

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

@Ankur Bawiskar 

Manual flow is working fine 

Comment field not taking the text via ATF run --- (Set component value)

 

Yes, tried manually, its working fine.

That error is on ATF only means when click component (button Submit) was selected for that its throwing error on screen because whatever comment we are setting using set field value is not taking there on the text area,