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‎02-12-2025 04:15 AM
How to post comments in knowledge article in service portal using ATF
i followed below steps till click post comment .
Can anyone help me after click post comment how to add comments and submit using ATF
Solved! Go to Solution.
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‎02-16-2025 11:40 PM
Yes, tried manually, its working fine.
That error is on ATF only means when click component (button Submit) was selected for that its throwing error on screen because whatever comment we are setting using set field value is not taking there on the text area,
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‎02-16-2025 11:34 PM
the error seems not relating to the ATF step.
Is it working fine when testing manually?
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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‎02-16-2025 11:39 PM
Manual flow is working fine
Comment field not taking the text via ATF run --- (Set component value)
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‎02-16-2025 11:40 PM
Yes, tried manually, its working fine.
That error is on ATF only means when click component (button Submit) was selected for that its throwing error on screen because whatever comment we are setting using set field value is not taking there on the text area,