How to prevent Info messages from disappearing after a few seconds in Service Portal ?

[Mihir Mohanta]

After submitting a request in Service Portal one info message is displayed at the top .That message is disappearing after a few seconds.

How to present disappearing of this message.

I have tried the solutuin provided by the below thread but is still not working.

Service Portal (Helsinki): How to prevent confirmation messages from disappearing after a few second...

[ananthagowraram]

Hi Mihir,

Try adding timeout function by copying "SC Catalog Item" widget from sc_cat_item page.

1) add timeout in main function like below

function ($scope, $http, spUtil, nowAttachmentHandler, $rootScope, $sanitize, $window, $sce, i18n, $timeout, $log, spAriaUtil,$timeout) {

2) Add below set of line in client script(at the end)

$timeout(function(){  

            },3000);

Regards

Anantha Gowraram

[Mihir Mohanta]

Thanks Anantha,

Added $timeout as mentioned by you on this widget. But still info message is disappearing after few secs.

Any idea where it is defined to disappear info message in Service Portal after some time ?

[Raju Koyagura]

This may help you Service Portal (Helsinki): How to prevent confirmation messages from disappearing after a few second...

gs.addinfomessage portal display business rule

[Sarah15]

Service Catalog Properties