How to provision custom attributes of user from Azure AD to ServiceNow ?

[Vishwajeet Ghor]

Hi,

I need some help about provisioning custom attributes of user (e.g. Vendor, user_type which are custom created columns in user table) from AzureAD. We are using ServiceNow connector in AzureAD.

https://learn.microsoft.com/en-us/entra/identity/saas-apps/servicenow-provisioning-tutorial

Has anyone come across this scenario ?

[Michael183 · Accepted solution]

Hi Vishwajeet,

I have done similar activity in the past... once you create the custom attribute in sys_user you need to work in azure, on the enterprise app to create a new attribute that match the field name in SN and then you basically do the mapping. These are default mappings

Then you just add your own for example I created a field called "Azure Location" and stores Physical Delivery office name

Hope this helps