How to redirect all users to Service Portal and then only itil or higher role users can come back to UI platform.

[Kirtiman]

Yes Requirement is crisp. But not finding way to do it.

How to redirect all users to Service Portal when they login and then only itil or higher role users can come back to UI platform(I'll build a back link widget and put it on homepage).SSO is not yet implemented but will be done soon. so login is native oob login. Need an SSO proof solution.

Note my end users in platform have snc_internal role not totally blank as there is no license cost attached to snc_internal role and I have to run some logics in acl against the snc_internal role to allow my end user view certain details from Ui platform though link in email notification(for e.g. a readonly view of record).

Pls suggest a smart solution.

[MrMuhammad · Accepted solution]

Hi Kirtiman,

You need to ADD system property glide.entry.first.page.script and need to modify call script include new SPEntryPage().getFirstPageURL(). You can put role based conditions inside to redirect users with sn_external roles.

Please read through below docs 

Redirect to Service Portal after login

Thanks & Regards,

Sharjeel

[Kirtiman]

Ok thank you

[MrMuhammad]

is this answered? 

Please be kind to mark this accepted so that this thread can be closed and added into the answered list so that others can be benefited by this.

Thanks & Regards,

Sharjeel

[Kirtiman]

done, thank you