How to redirect to Catalog from UI Action

F_bio Santos · ‎12-13-2023

Hi everyone, Im trying to redirect to the "catalog_home" using the "New" button of the related lists, but Im not sure on how to do this ... Can anyone help ?

Dr Atul G- LNG · ‎12-13-2023

Hi @F_bio Santos

Create a UI Action

For 2nd part

https://www.servicenow.com/community/developer-forum/ui-action-to-redirect-to-a-catalog-item/m-p/210...

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
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View solution in original post

Dr Atul G- LNG · ‎12-13-2023

Hi @F_bio Santos

Greetings!!

Could you please provide more details., which related list you are referring to support you.

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If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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F_bio Santos · ‎12-13-2023

Hi @Dr Atul G- LNG, the related list is the "Resquested Items", the one where we can "Edit" to relate RITM's to the current record. They want the "New" button to go to the "Service Catalog" instead of creating a new record, because there are fields that get their value trough their creation on the "Service Catalog".

Dr Atul G- LNG · ‎12-13-2023

Hi @F_bio Santos

Create a UI Action

For 2nd part

https://www.servicenow.com/community/developer-forum/ui-action-to-redirect-to-a-catalog-item/m-p/210...

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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